Use your Google or Google Workspace account.
- One tap on Android and Chrome
- Your Google 2-step verification protects it
How to sign in to Perplexity safely, which sign-in method to pick, and how to set up your account on the web and every device. This is an independent guide, not a login page: when you’re ready, sign in on perplexity.ai.
This site is an independent guide, not Perplexity. There’s no sign-in form here, and we’ll never ask for your email, password, sign-in code or card details. Sign in on Perplexity’s official website:
Basics
Methods
Perplexity’s sign-in documentation describes four ways to sign in.
Use your Google or Google Workspace account.
Sign in with your Apple Account; you can use Hide My Email.
Passwordless: you get a magic link and a temporary sign-in code.
Single sign-on through your organisation’s identity provider.
Accounts are linked by email address: a different email creates a separate account, and Apple’s Hide My Email address counts as a different email. Source: Perplexity docs: Signing in (written for the API portal, which uses the same sign-in options).
Pick what sounds most like you.
Step by step
Signing up and signing in are the same flow: if no account exists for your email, one is created.
Devices
Use the same method and email everywhere so your Library, Spaces and plan follow you.
Can’t install? See app installation help.
Eight quick steps after your first sign-in. Ticks aren’t saved.
Problems
Check spam and promotions, wait a minute, then request one new code. Work email may block it; try a personal address.
You probably signed in with a different method or email. Sign out and try the method you first used. Apple Hide My Email and your real email count as different accounts.
Hard refresh, try a private window, clear cookies for perplexity.ai and turn off VPNs.
Update the app, then sign in with the same method as on the web.
Make sure you’re in the account you subscribed with. App Store or Google Play purchases are tied to that store account; restore purchases if offered.
Secure the email, Google or Apple account you sign in with and change its password, then contact support@perplexity.ai.
More: help troubleshooter · Perplexity not working · official help center ↗.
FAQ
No. perplexitiai.com is an independent, unofficial guide. Sign in only at perplexity.ai or in Perplexity’s official apps. We never ask for your email, password, sign-in code or payment details.
Go to perplexity.ai or open the official app, choose Sign in, and continue with Google, Apple, email or (for work) SSO. With email, Perplexity sends a magic link and a temporary sign-in code.
No. You can ask questions without signing in. An account saves your history, lets you use Spaces and keeps your plan and settings across devices.
Perplexity’s sign-in documentation describes email sign-in as passwordless: you receive a magic link and a temporary code instead of creating a password.
Accounts are tied to your email address. Signing in with a different email, or with Apple’s Hide My Email instead of your real email, creates a separate account. Use the same method and email on every device.
Check your account settings. If you created a duplicate account by mistake, contact support@perplexity.ai.
Yes, when you do it on perplexity.ai or the official apps. Google and Apple handle the verification, and you can protect those accounts with two-step verification.
Open your profile or settings on perplexity.ai or in the app and choose Sign out. Always sign out on shared devices.
Ready
Check the address shows perplexity.ai, then continue with Google, Apple or email.